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On Time Renewal


Your Next Step, Powered by Girl Scouts!
New Badges, New Journeys, New Discoveries

What path will you choose next year? With new programs in outdoor adventure and STEM and the promise of dozens of new skills to learn and awards to earn, at Girl Scouts the trail is yours to blaze! You’re a force to be reckoned with, and we can help you unleash more of that unstoppable potential—in a place that’s all about championing girls’ success. Whatever the next step looks like for you, we can help you make it happen.  We even have some awesome Early Bird Renewal incentives!

Not yet a member? Join now


Early Bird Incentives

For full details on the incentives below, see our Early Bird Renewal Guide.

Troop Incentives:

  • TreeHoppers Aerial Adventure Park, Dade City
  • GS Fest 2020, Florida State Fairgrounds
  • Great Explorations Children's Museum, St. Pete
  • Tampa Bay Rays
  • LEGOLAND Florida
  • STEMapalooza 2021
  • Tampa Bay Lightning
  • Adventure Island
  • Bok Tower Gardens, Lake Wales
  • Friday Sleepover

Juliette Incentives:

  • STEMapalooza 2021 (incentive is available for two drawings)
  • GS Fest 2020 (incentive is available for two drawings)
  • LEGOLAND Florida
  • Lowery Park Zoo, Tampa
  • Mother-Daughter Tea
  • Bok Tower Gardens

Leader Incentives: 

  • Girl Scout Store Gift Certificate (incentive is available for two drawings)
  • Thin Mint Sprint and Tagalong Trot
  • Leader's Night Out
  • Movie Night (incentive is available for two drawings)
  • Adult Vest
  • Massage Gift Certificate

Kickoff Week Incentive: $40 Walmart Gift Card

Troop Grand Prize: Tickets to Disney for 12 girls and 2 adults!

Go-Getter Incentive: The first 20 troops or 200 girls and 40 adults will receive day expo passes to our 2020 National Convention in Orlando, FL.

Service Unit Manager Incentive: Complete National Convention Package

Service Unit Incentives: $100 ACH Deposit for Service units with 60% renewal rates by June 30. The top three Service Units with the highest retention rates by June 30 will each recieve a $200 ACH Deposit. 

Weekly Drawing Schedule

Week 1- kickoff week Wednesday, April 1 – April 5 (drawing held on April 6)

Week 2- April 6-12 (drawing held on April 13)

Week 3 – April 13-19 (drawing held on April 20)

Week 4 – April 20 – 26 (drawing held on April 27)

Week 5 – April 27 – May 3 (drawing held on May 4)

Week 6 – May 4 – 10 (drawing held on May 11)

Week 7 – May 11-17 (drawing held on May 18)

Week 8 – May 18 – 24 (drawing held on Tuesday, May 26* due to Memorial Day)

Early Bird Guidelines

To be entered into weekly incentive drawings: 

  • Juliettes must renew along with one adult.
  • Troop leader and co-leader must both renew. (Troop leader incentives will be given to a pair of leaders for the same troop.)
  • Troops must renew 80% of their troop roster and two troop leaders. Benchmark percentages are measured based on the number of active girls in troops/service units as of Apr. 1, 2019.
  • All renewing troops, Juliettes, and leaders will remain in weekly drawings from the date of their renewal through May 28, 2020 or until they win an incentive.
  • Troops, Juliettes, and leaders who win an incentive will be contacted directly by their CMM. Incentive must be selected by 4 p.m. on the Wednesday following each drawing.

** Unless otherwise noted, once an incentive is chosen, it is no longer available. Subsequent winners will choose from remaining incentives.

Renewal is easy!

Just sign in to your Member Profile here or use the "My GS" link at the top of any page and click "Member Profile." Once there you can follow the steps under the Membership tab and select "Next Year" from the "Current Year" drop down menu.

Having trouble logging in? Here are some quick reminders: Your User Name will be the same email address you’ve used with Girl Scouts before.  If you cannot remember your password, use the “Forgot your password?” link to set a new one.  

Need additional help with your registration? We're here for you. Contact Customer Connections at

Renewal Walk-Through for Parents
Trouble Logging In?

Q: Why isn’t my username working? 
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails? 
A: The password reset emails come from, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account? 
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in? 
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in? 
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Please contact Customer Connections for additional support.